Support.
Email us at info@tengenlabs.com. We read every message and aim to reply within two business days.
Boo Alarm is available on the App Store.
Tengen Labs LLC
5830 E 2nd St, Ste 7000 #27294
Casper, WY 82609
United States
Frequently asked
- How do I set my first alarm?
- Open Boo Alarm, add an alarm, choose a time, and pick a mission to complete when it goes off. The alarm won't stop until the mission is done.
- Will Boo Alarm reliably wake me up?
- Boo Alarm is built to be hard to ignore, but it can't override every device condition. Volume, the silent switch, Do Not Disturb / Focus, Low Power Mode, battery level, and notification permissions all affect whether an alarm rings. For anything critical, keep a backup alarm.
- Why does the app ask for notification and alarm permissions?
- Boo Alarm needs alarm and notification permissions to ring at the scheduled time. If they're turned off, alarms may not sound. You can review them in iOS Settings.
- Do the camera missions upload my photos?
- No. Camera missions are processed entirely on your device using Apple's on-device Vision framework. Images are not uploaded to us or anyone else, and we don't store them.
- How does the Boo Alarm Pro subscription work?
- Boo Alarm Pro is an auto-renewing subscription. The price, billing period, and any free-trial terms are shown on the purchase screen before you confirm. It renews automatically until you cancel.
- How do I cancel or restore my subscription?
- Manage or cancel anytime in your Apple Account settings (Settings → your name → Subscriptions) — deleting the app does not cancel a subscription. To restore a previous purchase, use Restore Purchases on the paywall. Refunds are handled by Apple.
- Do I need an account? What happens to my data?
- No account and no sign-in. Your alarms, wake-up history, streaks, and onboarding answers stay on your device. Usage analytics are anonymous and not tied to your identity. To erase everything, delete the app; to request deletion of anonymous analytics, email us.
See also our Privacy Policy and Terms of Use.